bajiking's Privacy Policy

This privacy policy ("Policy") applies to bajiking ("we", "our", "the Company") and the operation of the website https://bajiking.cam ("Platform"). This policy has been prepared for users in Bangladesh and is made in accordance with data protection guidelines applicable in Bangladesh.

By registering an account on the bajiking platform or using its services, you are considered to have read, understood, and agreed to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.

The main goal of our privacy policy is to ensure the confidentiality of your personal information, protect it from potential risks, and maintain complete transparency with you regarding how your information is used. bajiking believes you should have full control over your personal information.

bajiking may collect your information in various ways. These are described in detail below:

2.1 Information Provided Directly

When you register on our platform or use our services, we collect the following information:

• Full name and date of birth (for identity verification)
• Valid email address
• Mobile phone number
• Residential address
• National ID card or passport number (for age and identity verification)
• Preferred payment method details (bKash, Nagad, Rocket, or Upay account number)

2.2 Automatically Collected Information

When you visit our platform, our system automatically records the following information:

• IP address and device identification information
• Browser type and version
• Operating system information
• Date and time of visit
• Page views and navigation path
• Session-related information

2.3 Transaction-Related Information

Your deposit and withdrawal history, betting activity logs, and bonus usage details are stored securely in our system. This information is used solely for account management and financial security purposes.

bajiking uses your information only for specific, fair, and lawful purposes. The purposes are described in detail below:

3.1 Account Management

We use your information to create and manage your account, verify your identity, ensure login security, and assist with account recovery.

3.2 Financial Transaction Processing

Your information is used to process deposits and withdrawals, prevent fraud, carry out anti-money laundering verification (AML), and ensure financial security.

3.3 Customer Service

Your contact information is used to communicate with you, resolve issues, and provide 24/7 live chat support.

3.4 Ensuring Responsible Gambling

Your information is used to verify your age (21+), identify potentially problematic gambling behaviour, and provide self-exclusion options where needed.

3.5 Platform Improvement

Collected information is used to improve the quality of our services, analyse user experience, and resolve technical issues.

bajiking takes the most advanced technical and administrative measures to keep your personal information secure. The key elements of our security framework are described below:

4.1 Encryption Technology

All your data is transferred using SSL (Secure Sockets Layer) encryption technology. Sensitive information stored on servers is protected by AES-256 encryption.

4.2 Access Control

Only authorised personnel can access your personal information, and their access is strictly controlled. All access logs are monitored.

4.3 Data Retention Period

Information is retained while your account is active and for the following periods thereafter:

• Account information: up to 5 years after account closure
• Financial transaction records: up to 7 years as required by regulatory obligations
• Cookie and browsing data: after the session ends or up to 1 year

4.4 Response to Security Breaches

In the event of a security breach, we will notify affected users as quickly as possible and take immediate action to mitigate any damage.

bajiking never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Payment Processors

Necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete your transactions. These third parties are governed by their own privacy policies.

5.2 Game Providers

Limited technical information may be shared with game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and others to ensure their services run smoothly. However, this information does not include any personally identifiable details.

5.3 Legal Obligations

Required information may be provided in response to lawful orders from government authorities or courts under Bangladeshi law. In such cases, we will strive to protect privacy to the greatest extent permitted by legal requirements.

5.4 Fraud Prevention

Relevant information may be provided to the appropriate authorities to prevent fraud, deception, or money laundering.

Our platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, carry out security verification, and store balance information. These cookies cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferred language, display settings, and previous visit information. They make your experience more convenient.

6.3 Analytics Cookies

These cookies are used to analyse how many users visit different pages of our website and how they use them. The information collected is completely anonymous and is used to improve our services.

6.4 Cookie Control

You can reject or delete cookies from your browser settings. However, please note that disabling essential cookies may cause some features of the platform to not work properly.

bajiking gives the highest respect to your right to information privacy. As a user of our platform, you have the following rights:

7.1 Right to Access Information

You can request from us at any time a complete list of what information we have collected about you. We are obliged to provide the information within 30 working days of the request.

7.2 Right to Correct Information

If the information we hold about you is incorrect or incomplete, you can request a correction. We will update the information promptly after verification.

7.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or financial regulations.

7.4 Right to Object to Processing

You can object to the processing of your information for specific purposes, particularly for marketing communications. We will respect your objection to the best of our ability.

7.5 Right to Data Portability

You can request to receive your provided personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, contact us via 24/7 live chat or by email.

bajiking provides services only to those aged 21 and above. We are highly aware of and committed to protecting the privacy of minors.

During registration, we verify date of birth and national ID card information as part of the age verification process. If we learn that a person has created an account while under the age of 21, that account will be closed immediately and all collected information will be deleted.

If you become aware that a minor has registered on our platform, please notify our customer service team.

bajiking may update this privacy policy from time to time. Changes to this policy may occur due to expansion of service scope, legal changes, or technological developments.

If any significant changes are made, we will publish a notice on our platform and send a notification to your registered email address. The revised policy will take effect from the date of publication.

Continuing to use the platform after changes have been made will be considered as your agreement to the terms of the updated policy. We therefore advise you to review this page regularly.

Previous versions of this policy are available on request from our customer service team.

If you have any questions, concerns, or requests regarding this privacy policy, please do not hesitate to contact us. Our dedicated privacy team is always ready to answer all your questions.

We aim to respond to all privacy-related requests within 30 working days. If a complex matter requires more time, we will keep you updated on its progress.